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| 文档名称： |
office常用电话英语 |
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 搜索锦日： |
外贸英语 (点此参考锦日网其他相关内容) |
| 运行环境： |
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| 文档大小： |
34 |
| 文档等级： |
 |
| 下载级别： |
游客 |
| 应扣点数： |
0 |
| 文档上传： |
shuangming66 |
| 整理时间： |
01-05 |
| 下载次数： |
3984 |
| 文档简介： |
1. ABC corporation. May I help you?
2. And you are?
3. I'll put her on the phone. Just a second.
4. Would you mind holding for one minute?
5. He's out for lunch. Would you like to try again an hour later?
6. She is not here but you can call her machine.
7. I'm interested in your CRM software. Can you give me an quote?
8. I'd like to place an order for a DL-1100 color printer.
9. I'm calling to check my order status.
１0. I was referred to you by Mr. Gordon.
具体格式如：
1. ABC corporation. May I help you?
ABC 公司, 我能帮你什么吗?
这句话算是制式的讲法. 一般接起电话的人通常会先报公司的名字 "ABC corporation", 然后再说, "May I help you?" 或是如果要更客气一点的话则可以说 "How can I help you?" (我该怎么帮你?), 因为这样的问法表示我‘该’怎么帮你, 而非我‘需不需要’帮你? 但基本上 "May I help you?" 跟 "How can I help you?" 都很常见就是了.
不过如果是机器接的电话, 则听到的多半是这样, "Thanks for calling ABC corporation, if you know your party's last name or extention, press 1. If you want to recieve information or publication, press 2. If you want to talk to the operator, press pound sign or remain on the line." (感谢你打电话到 ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按 1, 如果是想要本公司的简介或出版品, 请按 2, 如果是要找总机, 请按 #, 或是请别挂断. |
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